Dec 2019

26

Can An Orange Run Out of Energy?


That was a question from a general manager as he was driving me back to the airport after a seminar…and a long day for…

That was a question from a general manager as he was driving me back to the airport after a seminar…and a long day for him. His entire work is putting out fires, multi-tasking, being the…

Nov 2019

12

Secret Santa: It’s Your Turn to Pay It Forward


When Larry Stewart died at the age of 58, he was known world-wide as Secret Santa, and someone who gave away $1.3 million anonymously…

When Larry Stewart died at the age of 58, he was known world-wide as Secret Santa, and someone who gave away $1.3 million anonymously in and around the Kansas City area setting an example of…

Nov 2019

12

Time to Celebrate: Bring On the Champagne


There is a huge difference in the culture (and Colors) between hockey and baseball. Hockey is the sports equivalent of farming: There’s more of…

There is a huge difference in the culture (and Colors) between hockey and baseball. Hockey is the sports equivalent of farming: There’s more of a focus on what could go wrong, what will tomorrow bring,…

Nov 2019

12

There’s Always A Blue to Make Things Better


In my experience United Airlines can make almost any flight into a nightmare. For high Oranges the stress is in the long lineups, run-around,…

In my experience United Airlines can make almost any flight into a nightmare. For high Oranges the stress is in the long lineups, run-around, missing luggage, mind-numbing delays and slow everything. Golds hate the inconsistencies…